Myriad Promise Logo

With the Myriad Promise, we partner for your satisfaction.

Because patients and their families use test results to make life saving medical decisions, Myriad promises to provide affordable access to testing, a lifetime commitment to accurate results, and comprehensive support for ALL appropriate patients and their families.

If a patient encounters ANY financial hardship associated with their bill, Myriad will work directly with the patient toward their complete satisfaction.

Patients with questions regarding their Myriad bill or insurance Explanation of Benefits should contact Myriad rather than their health care provider. Myriad is here to help: 844-MYRIAD9 (844-697-4239) or

To learn more about The Myriad Promise visit

Myriad Financial Assistance Program

Myriad offers financial assistance to reduce out-of-pocket costs for qualified underinsured patients in the U.S. to no more than $100. Examples of patients who are considered underinsured include:

  • Those with a high deductible or out-of-pocket expenses

To be eligible, patients must have private insurance, meet the medical criteria for testing, and meet low income requirements (household incomes up to 300 percent of the Federal poverty level). This expansion of Myriad’s financial assistance program to underinsured patients complements the free testing Myriad currently offers for low income uninsured patients.

Myriad offers testing at no charge to uninsured patients that meet medical criteria and the low income requirements (household incomes up to 300 percent of the Federal poverty level). Due to regulatory limitations, patients who are recipients of government funded programs (ie, Medicaid, Medicare, Medicare-Advantage, and Tricare) are not eligible to apply for MFAP.

Qualification requirements and the submission instructions are provided below:

To view the current HHS financial guidelines, please view the link below.